YCA is proud to announce that it has just passed it assessment to achieve the Matrix Quality standard.
2 years ago YCA took on board all the recommendation of the assessor and adapted them to their everyday activities, which produced a much improved service to our staff, clients and partners.
YCA continued to work hard to maintain this excellent quality standard and are waiting for the new recommendation so that further improved can be applied.
The YCA would like to thank Matrix and its assessor Paul Hesp for helping the organisation to move in the right direction and for seeing the improvement the organisation has made, thus awarding us the Matrix Standard for a further 3 years.
Matrix will continue to monitor the service is maintained to a high quality by conducting an annual inspection.
This hard work can only be contributed to the staff, clients and our wonderful partners.
The YCA is pleased to announce the release of our new website, designed with a new look and an easier way to navigate and learn about who we are and what activities and services we provide.
We hope you will enjoy our new site and if you have any comments or suggestions, please contact us.