Yemeni Community Association

CUSTOMER SERVICE

1. How courteous were the staff? *

2. How helpful were the staff? *

Conference Evaluation Form

In order for us to continue providing a good quality service, we would be interested to know your views and comments on the event that you recently attended within the Conference Centre.

Please complete this short evaluation form online or alternatively to download our evaluation form please click here and complete all relevant sections, sign and return the form to us by fax or post.

Fax: 0121 580 4979. Post: Conference Bookings, Yemeni Community Association in Sandwell Limited, Greets Green Access Centre, Tildasley Street, West Bromwich, West Midlands. B70 9SJ.

If you have any difficulty in completing the form please contact us on 0121 525 3909
or email at conferences@yca-sandwell.org.uk

Please complete the following details (mandatory fields are marked with *)

FUNCTION DETAILS
Title/Name of Function:
Date of Function:
E-mail Address:	*

Please answer the following questions by ticking the boxes –
1 = Poor, 2 = Fair, 3 = Average, 4 = Very Good, 5 = Excellent, N/A = Not Applicable

CENTRE FACILITIES
	1	2	3	4	5	N/A
3. Did you find it easy to locate your room? *
4. Please indicate which room(s) your event was held in? *
5. How would you rate the room provided? *
6. Were all your requested audio/visual requirements provided? [If no please give details below] *	Yes			No

7. How would you rate the audio/visual services? *

FURTHER COMMENTS OR SUGGESTIONS

When finished, click on the "Submit form" button.

Thank you for taking the time to complete this evaluation form


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Wireless Internet Access	Disabled Toilet & Access	Loop System